Privacy Policy
Your privacy matters to us. Learn how Catalyst Realty Group collects, uses, and protects your information.
Last Updated: September 2026
Catalyst Realty Group ("we," "us," or "our") is a real estate brokerage based in Fairlawn, Ohio. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. Please read this policy carefully. By using our website, you consent to the practices described below.
Information We Collect
We may collect the following types of personal information when you interact with our website and services:
Contact Form Submissions
When you submit a contact form on our website, we collect the information you provide, including your name, email address, and phone number. This information is submitted through Netlify Forms, our website hosting and form processing provider.
Email and Text Message Collection
We may collect your email address and mobile phone number for the purpose of communicating with you about your real estate inquiries, property listings, market updates, and other services. With your consent, we may also use your email address and phone number for marketing purposes, including promotional messages about properties, events, and real estate services.
Website Analytics
We collect anonymous usage data through website analytics tools to understand how visitors interact with our site. This may include information such as your IP address, browser type, operating system, referring URLs, pages visited, and time spent on the site. This data helps us improve the user experience and the content we provide.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide real estate services
- To send property listings, market updates, and other relevant information you have requested
- To send marketing communications, including promotional emails and text messages, with your consent
- To improve our website, services, and user experience
- To analyze website traffic and usage patterns
- To comply with legal obligations and protect our rights
SMS/Text Messaging Consent and TCPA Compliance
By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS/text messages from Catalyst Realty Group. These messages may include responses to your inquiries, property information, appointment reminders, and marketing or promotional content related to our real estate services.
In compliance with the Telephone Consumer Protection Act (TCPA):
- We will only send text messages to individuals who have provided prior express written consent
- Message frequency may vary depending on your interactions with us
- Message and data rates may apply depending on your mobile carrier and plan
- Consent to receive text messages is not a condition of purchasing any property or service
How to Opt Out of Text Messages
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You may also contact us directly at (330) 294-6854 to request removal from our text messaging list.
Email Marketing and CAN-SPAM Compliance
We comply with the CAN-SPAM Act. When you provide your email address and opt in to receive marketing communications, we may send you promotional emails about properties, real estate services, market updates, and events.
In accordance with CAN-SPAM requirements:
- All marketing emails will clearly identify Catalyst Realty Group as the sender
- All marketing emails will include our physical mailing address
- All marketing emails will contain a clear and easy way to unsubscribe
- We will honor unsubscribe requests within 10 business days
- We will not use deceptive subject lines or misleading header information
To opt out of marketing emails, click the "unsubscribe" link included at the bottom of any marketing email, or contact us at (330) 294-6854.
Data Storage and Protection
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure transmission of data via SSL/TLS encryption on our website
- Limited access to personal information on a need-to-know basis among our staff
- Regular review of our data collection, storage, and processing practices
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections for the data you share with us.
Third-Party Services
Our website uses the following third-party services that may collect or process your data:
Netlify
Our website is hosted on Netlify, which also processes form submissions on our behalf. When you submit a contact form, your data is transmitted to and stored by Netlify. Please review Netlify's Privacy Policy for more details on how they handle data.
We may also use additional third-party tools for analytics, email marketing, or customer relationship management. We only partner with services that maintain reasonable privacy and security standards.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. Cookies are small text files stored on your device by your web browser.
We may use the following types of cookies:
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand how visitors interact with our site
- Preference cookies: Remember your settings and preferences
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect some features of our website.
Your Rights
You have the following rights regarding the personal information we hold about you:
- Access: You may request a copy of the personal information we have collected about you
- Correction: You may request that we correct any inaccurate or incomplete information
- Deletion: You may request that we delete your personal information, subject to any legal obligations that require us to retain certain records
- Opt-out: You may opt out of marketing communications, including emails and text messages, at any time
To exercise any of these rights, please contact us at (330) 294-6854. We will respond to your request in a reasonable timeframe.
Ohio-Specific Privacy Considerations
As a business operating in the state of Ohio, we comply with applicable Ohio laws and regulations regarding the collection and use of personal information. Ohio law requires businesses to implement and maintain reasonable security measures to protect personal information. We also comply with Ohio's data breach notification requirements. In the event of a data breach that compromises your personal information, we will notify affected individuals and the Ohio Attorney General as required by Ohio Revised Code Section 1349.19.
As a licensed real estate brokerage in Ohio, we are also subject to the rules and regulations of the Ohio Division of Real Estate and Professional Licensing, which may impose additional obligations regarding the handling of client information.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as promptly as possible. If you believe that a child under 13 has provided us with personal information, please contact us at (330) 294-6854.
Fair Housing Act Compliance
Catalyst Realty Group is committed to compliance with the Fair Housing Act. We do not discriminate based on race, color, national origin, religion, sex, familial status, or disability in any aspect of our real estate services. Any personal information we collect is used solely for the purposes described in this Privacy Policy and will never be used to discriminate against any individual or group in violation of the Fair Housing Act or any other applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Catalyst Realty Group
822 Kumho Dr #201
Fairlawn, OH 44333
Phone: (330) 294-6854